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Tuesday, November 23, 2010

"How do we make your Sassy Scrubs?" Blog Post

Colorful Scrubs from Sassy Scrubs

HOW DO WE MAKE YOUR SASSY SCRUBS?

So, how do you think your custom Sassy Scrubs are made? I bet it's not how you think they're made! Come on, let's find out how close you were....

Other Garment Manufacturers
Most garments today are made in large, dingy factories, with noise and dust prevalent. Low-paid workers hunch over dangerous machines or control giant "fabric stamp-out" machines which cut dozens of garments at a time. This type of garment production occurs in an off-shore factory where environmentally friendly manufacturing, worker safety and employee concerns aren't even a blip on the factory's radar. Personal service?...Non-Existent. Special options?...Impossible. Custom lengths?...Nada. It is a scary business, with little thought given to the needs of the worker much less the customer.

Where is Sassy Scrubs?
Here at Sassy Scrubs, we have an entirely different approach. We are located in breathtaking Upstate New York, far from any big city, and your garments are made right here. That's right! They're made right here in the USA.

You get to choose your scrubs fabrics from over 1,400 fabrics that Sassy Scrubs has available. Next, you get to choose your scrubs options, resulting in a well fitting, well designed garment which fits your lifestyle, interests, unique body needs as well as your work needs. That's when Sassy Scrubs takes over.

Processing Your Scrubs Order
Once your order is received at Sassy Scrubs, it is reviewed to be sure that there weren't any unintentional ordering errors made. For example, we want to be sure if you really did intend to order that one Maternity Scrub Top along with your other Men's Lodge Medical Scrub Tops. Maybe you live in Arizona and ordered a pair of heavy flannel Scrub Pants in July. Well, we just may email you to be sure that you really want to be warmer than you already are in the middle of the desert. Next, your order is recorded and sent on its way to our Cutting Department.

Hand Cutting Your Scrubs Order
Once your order is in our Cutting Department, our staff locates the fabrics designated on your order and proceeds to lay the fabric onto a large, flat cutting surface. The pattern for the scrubs garment you ordered is spread out onto the fabric, aligned with the grain of the fabric so that the finished garment hangs properly. Our Cutting staff uses a Rotary Cutter - think pizza cutter - to follow the outline of the pattern to create the pieces specific to that garment. The patterns are adjusted at this time to your specific needs. For example, an adjustment is made to the pattern if a petite or tall hem is ordered, if you request no side vents on a Medical Scrub Tops or if a Knit Cuff for your Basic Scrub Pants is requested. Each garment order is examined closely by our Cutters to be sure that your scrubs specifications are met. As the Cutter finishes each garment, pockets are cut; v-bands are cut; facings for jackets are cut - all by hand. Adding the appropriate size and care tags to the garment pattern pieces, the Cutter places all the components into a package - ready for your order's transfer to our Sewing Department.

Sewing Your Scrubs Garment
A Sassy Scrubs Seamstress chooses the garments she wishes to work on that particular day. She may choose all blue garments so she does not need to change threads on her sewing machine or serger machine so many times that day. Or, she may choose to sew jackets because that is her favorite garment to sew. Perhaps she may be asked to help finish a particular order so that it can be mailed out that day; so she'll choose the remaining pieces of that order to complete. Or maybe she just spied a new fabric on your order that she has not sewn before and she chooses to sew that garment. Yes, we get excited about new and colorful fabrics too!

Our Seamstresses complete one entire garment at a time. They care about the small details. They care about how they place the pockets on your tops. They care about making sure that the drawcord is secure on the back of your scrubs pants so that it does not pull out in the wash. Every garment is carefully sewn, individually and completely, by one seamstress. Because she "owns" your garment, each Seamstress takes extreme pride in how she sews "her" garments. Who benefits from all of this attention to detail? You do!

Inspecting Your Scrubs
The next step for your garment is the Inspection process. Each piece is pressed by hand and measured to make sure that it meets the specified parameters for each size. No top can be approved if it has more than one-half inch variance in circumference from our size chart. No pants can be approved if the length is not at least what you ordered. Size tags should match the size garment you have ordered. Care tags should match the fabric make-up of the particular fabric ordered. Inspectors must also be intimately familiar with all of our 1,400 fabrics so that they can verify that the garment you ordered and the garment that was hand sewn is indeed made from our Asian Dragonlore fabric and not our Asian Dragon Harmony fabric.

Inspection is an important job, as it's the last step before your scrubs order is packaged and mailed to you. Thanks to the sharp eyes of our Inspectors, our mistakes are low and our customer satisfaction is high!

The Personality of Sassy Scrubs
Sassy Scrubs provides an outstanding level of custom service to all of our customers and our staff takes that commitment seriously. But it is not just all serious business here at Sassy Scrubs.

The people in our Cutting Department sing while they work! Our staff has jigsaw puzzles spread out on the lunchroom table for friendly puzzle competitions and they often hide pieces from each other, insuring "their" puzzle is completed first. We have pizza Fridays and Birthday celebrations for each staff member. Staff members teach each other new crafts and cut out quilt squares from our scrap fabric at break and lunch. Sure, we have fun here at Sassy Scrubs, but the most fun for us is the pleasure we take in the compliments received by our customers. Each staff member "owns" his or her job and performs their duties with you in mind. You, our customers, see this in the quality and attention to detail shown in your scrubs.

Make Your Choice
So, now that you know how your Sassy Scrubs are made, you get to make a choice. Choose scrubs made by the thousands in a sweaty, dirty factory, where worker conditions are poor. Or, choose custom made scrubs from us, made here in the USA - where we'll treat your garments as if we "own" them.

We think you'll make the logical choice - Sassy Scrubs.

-Karen

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